Privacy Policy


Date: June 27th, 2018

This privacy policy describes how your personal information is collected, used and shared when you use the services of Miniot bv. Miniot bv is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using our online services or hardware then you can be assured that it will only be used in accordance with this privacy statement.

Who we are

Miniot bv, trade name ‘Miniot’, designs and manufactures innovative products for discerning customers. Miniot was founded in 2008 and is based in Schagen, the Netherlands.

How this privacy policy applies

This privacy policy describes the information we collect from you, how we use that information and our legal basis for doing so. It also covers whether and how that information may be shared, and your rights and choices regarding the information you provide us. By using the services offered by Miniot, you’re acknowledging you have agreed to our ‘Terms & Conditions’ and that you have read and understood this privacy policy.

Changes to our privacy policy

We may update this privacy policy from time to time to reflect changes in the law, our data collection and use practices, the features of our services, or advances in technology. We will make the revised privacy policy accessible through the services, so you should review the privacy policy periodically. You can check whether the privacy policy has changed since the last time you reviewed it by checking the ‘Effective Date’ included at the beginning of the document. New versions of this privacy policy will never apply retroactively. If you keep using Miniot’s services or hardware after a change, it means you accept this privacy policy.

What we collect and receive

When you use Miniot’s services, we automatically collect certain information about your computer device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you use our services, we collect information about the individual web pages or products that you view, what websites or search terms referred you to our services, and information about how you interact with our services. We refer to this automatically-collected information as ‘Device Information’.

We collect device information using the following technologies:

  • Cookies are data files that are placed on your computer device and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org
  • Log files track actions occurring on the website, and collect data including your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps
  • Web beacons, tags and pixels are electronic files used to record information about how you use our services

Additionally when you complete forms on Miniot’s website, make a purchase or attempt to make a purchase through it, we collect certain information from you, including your email address or phone number, name, billing address, shipping address and payment information. We refer to this information as ‘Order Information’.

We may ask for this order information if you register, subscribe to our newsletters, submit content through Miniot, or contact us. We need to collect and process certain information of communications you send to us (for example, when you ask for support, send us questions or comments, or report a problem) and information you submit on or to Miniot in the form of comments, contributions to discussions, or messages to other users.

We need to collect and process details of any requests or transactions you make through our services. Miniot partners with other companies (such as Stripe, PayPal and Mollie) for payment processing, and the payment information you submit is collected and used by them in accordance with their privacy policies. Miniot doesn’t store your payment information apart from the last four digits of your credit card or bank account (as applicable), expiration date, and country, which we require for tax, government regulatory, and security purposes.

You may decline to provide us with your information. However, this will limit your ability to register for an account or use our services. You may subscribe to our newsletters by providing only your email, name and country of residence. You may review, change or remove your information through your account settings.

When we talk about ‘Personal Information’ in this privacy policy, we are talking both about device information and order information.

How we use this personal information

We use the order information that we collect generally to fulfill any orders placed through our services (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this order information to:

  • Communicate with you
  • Screen our orders for potential risk or fraud
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services

We use the device information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our website (for example, by generating analytics about how our customers browse and interact with the website, and to assess the success of our marketing and advertising campaigns).

How this personal information is shared

Your account profile is private. There is no information we share publicly.

When you ‘like’ or ‘follow’ us on Facebook, Instagram, Twitter, or other social media sites, we may collect and share some information from you, like name, and any comments or content you post relevant to us.

Information that’s shared with trusted third-party services

We share your personal information with third parties to help us use your personal information, as described above. For example, we use Shopify to power our online store (you can read more about how Shopify uses the personal information here: https://www.shopify.com/legal/privacy). We also use Google Analytics to help us understand how our customers use the website (you can read more about how Google uses the personal information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout?hl=en).

We share your personal information with certain trusted third-party services to help us provide, improve, promote, or protect Miniot’s services. For example we partner with payment processors and shipping services. When we share data with third-party services that support our delivery of the Miniot services, we require that they use your information only for the purposes we’ve authorized, and that they protect your personal information at least to the same standards we do. We may also share information that’s aggregated and anonymized in a way that it doesn’t directly identify you.

Information that’s shared to protect Miniot and comply with the law

We do reserve the right to disclose personal information when we believe that doing so is reasonably necessary to comply with the law or law enforcement, to prevent fraud or abuse, or to protect Miniot’s legal rights, property, or the safety of Miniot, its employees, users, or others.

Links to other websites and services

Our website may include links to other websites or services whose privacy practices may differ from Miniot’s services. When you use a link to an external website or service, the privacy policy and data processing disclosures for that website or service governs.

European Union Users

If you are an European resident, you have the right to demand that we correct, update or delete your personal information. If you would like to exercise this right, contact us through the contact information below.

Additionally, if you are an European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the website), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including to Canada and the United States.

Retention

We will retain your information as long as your account is active, as it is necessary to provide you with our services or as otherwise set forth in this privacy policy. We will also retain and use this information as necessary for the purposes set out in this privacy policy and to the extent necessary to comply with our legal obligations, resolve disputes, enforce our agreements and protect Miniot’s legal rights.

We also collect and maintain aggregated, anonymized or pseudonymized information which we may retain indefinitely to protect the safety and security of our website, improve our services or comply with legal obligations.

Your rights

Users have afforded certain rights regarding their personal information. Except where an exception or exemption applies, these rights include the ability to access, correct, and request deletion of your personal information. Users of Miniot’s services or hardware can manage their personal information in their account settings.

You can request a downloadable copy of your personal data from Miniot from your account settings page. To modify or delete the personal information you’ve provided to us, please log in and update your profile. You may also delete your account from your account settings page. We may retain certain information as required by law or as necessary for our legitimate business purposes.

We do not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting.

Email and mobile notifications

We want to communicate with you only if you want to hear from us. We try to keep emails to a minimum and give you the ability to opt in to any marketing communications we send.

We will send you emails relating to your transactions on Miniot. You may also elect to receive certain marketing email communications, in accordance with your preferences, and from which you may opt out at any time. We’ll also send you service-related announcements when it’s necessary to do so.

Security

We take security seriously, and the security of your personal data is important to us. No method of transmission over the internet or electronic storage is completely secure, so Miniot cannot guarantee its absolute security. Your account information is protected by a password, which you should choose carefully and keep safe.

Children

People under the age of 18 (or the legal age in your jurisdiction) are not permitted to use Miniot’s services on their own. Miniot does not knowingly collect any personal information from children under the age of 13 and children under 13 are not permitted to register for an account or use our services.

If you believe that a child has provided us with personal information, contact us at notify@miniot.com. If we become aware that a child under age 13 has provided us with personally identifiable information, we will delete it.

Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, contact us by email at notify@miniot.com or by mail using the details provided below:

Miniot bv
Laan 22
1741 EB  Schagen
The Netherlands

 

Updated: June 27th, 2018